At Keyspot Energy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal data when you interact with us or use our products and services.
- Information We Collect
We collect personal information from you when you:
- Request a quote, consultation, or additional information about our products and services.
- Sign up for our newsletter or promotional materials.
- Contact us through our website, email, phone, or social media.
- Purchase or use our products and services.
The types of personal information we collect may include:
- Contact information, such as your name, address, phone number, and email address.
- Billing and payment information, including credit card or bank account details.
- Information about your energy usage, property, and solar power system requirements.
- Any other information you choose to provide to us.
- How We Use Your Information
We use your personal information to:
- Provide you with information about our products and services.
- Process your orders and payments.
- Plan, design, and install your solar power system.
- Provide customer support and respond to your inquiries.
- Send you promotional materials, newsletters, or other communications, if you have opted in to receive them.
- Improve our products, services, and customer experience.
- Comply with legal requirements and protect our legal rights.
- Sharing Your Information
We may share your personal information with third parties, such as:
- Contractors, suppliers, and service providers who help us deliver our products and services.
- Financial institutions and payment processors to process your payments.
- Authorities or other entities if required by law or to protect our rights and interests.
We will not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.
- Security of Your Information
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. These measures may include physical, technical, and administrative safeguards, such as secure servers, encryption, and access controls.
- Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Afterward, we will securely delete or anonymize your information.
- Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, update, or delete your data, or to object to the processing of your data for specific purposes. To exercise these rights, please contact us using the contact information provided in this Privacy Policy.
- Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will provide notice of any significant changes by posting the updated policy on our website or by other appropriate means.
- Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
Keyspot Energy Email: privacy@keyspotenergy.com Phone: 1-800-KEYSPOT (1-800-539-7768)